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5 Things to Know to Get Customers to Your Online Community...and Keep Them There Download

Passing the Mic: How ampifying the voice of the consumer can add value to your organization Download

5/13/2008 11:37:27 AM | By: DanMiller

Neighborhood America hosted another Leadership Conference in Naples, Fl on May 9th. We had the pleasure of having Paul Greenberg as the Keynote speaker. Paul used his creatively named presentation "Wassup2008" to both inform and...

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5/13/2008 10:27:18 AM | By: KristiGrigsby

One of the leading authorities in the CRM space has cracked. An opinionated critic of a company's ability to 'get' this new world of customer engagement, and one who makes it 'REAL clear' whether he likes or dislikes what a company is...

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5/7/2008 12:14:14 PM | By: KimKobza

Predictability: Does the flap of a butterfly’s wings in Brazil set off a tornado in Texas? (Dr. Edward Lorenz) The point is that simple changes in systems often drive complex and unpredictable results. And so it is with community and...

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5/1/2008 11:39:20 AM | By: KathyBoyd

In my former life as a local TV news reporter, I can't tell you how many times I found myself ignoring or deleting emails, or voicemails left on our bureau answering machine, about story ideas from random people. The ideas came from public...

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4/29/2008 10:30:02 AM | By: DanMiller

Although I haven't done this yet, more and more people are dropping their home land lines in favor of using their cell phone and number as their main home land line phone. Americans who rely on cell phones as their primary line of communications...

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4/28/2008 8:31:20 AM | By: KimKobza

Many businesses and organizations have decided that they have to build community because 'it's the thing to do.' They've seen others jumping in, and they believe that to be competitive, they have to figure out how, and when, and why to use...

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4/25/2008 11:53:57 AM | By: shelli

(the next ad model) Thirteen years ago, I attended a company event with over sixty of my fellow Marketing Department employees for our annual pep rally, disguised as a summer picnic. The VP of Marketing excitedly handed out t-shirts, with this...

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4/24/2008 4:19:59 PM | By: KristiGrigsby

Taking a break from best practices for a moment, we share a podcast produced by our CTO, David Bankston. David sets the record straight on the much-publicized blunders of CNBC's Jim Cramer. I can't help but slip in a peek at David's...

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4/23/2008 10:09:16 AM | By: KimKobza

In this final podcast of our three-part series, the message is: keep it simple. Building purposeful community is not about the technology. It's about human behavior, clear purpose, and a relentless focus on user experience. In this podcast, we share...

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4/22/2008 10:28:43 AM | By: KimKobza

The focus of this podcast is on the organizing principles of building online community and engagement. We share the framework for our Community Wheel and explore the 7 guiding principles of all successful online communities. Listen to the...

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