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Social Networking Conference
July 10, San Fran - Steve Ennen will be speaking on Enterprise Social Networks and Mobile
AlwaysOn Summit at Stanford
July 22-24, Palo Alto - Dan Miller presents NA as one of the most promising companies in the global tech industry
Coffee & Clarity
July 28, Boston - NA hosts fact-filled 90 minute breakfast seminar to bring clarity to social media strategies
5 Things to Know
to Get Customers to Your Online Community...and Keep Them There
Download
Passing the Mic
: How ampifying the voice of the consumer can add value to your organization
Download
Kim Patrick Kobza
, Customer Engagement Models: What's Yours?
Customer Engagement Models: What's Yours?
KimKobza
said:
Many businesses and organizations have decided that they have to build community because 'it's the thing to do.' They've seen others jumping in, and they believe that to be competitive, they have to figure out how, and when, and why to use engagement in their business processes.
This approach, however, leads to a tendency to forget the underlying business model that is unique to their organization - including an understanding of what will drive value in engagement.
The Engagement Model is where it all begins.
Listen to the full podcast here
.
Posted: 4/28/2008 8:31:20 AM
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Kim Patrick Kobza
Neighborhood America's president and CEO
David Bankston
Neighborhood America’s CTO and Tech Wizard
Dan Miller
Neighborhood America, serial entrepreneur
Michael Thomas
Neighborhood America, CRM 2.0
Charlene Li
Forrester, Groundswell Author
Jeremiah Owyang
Forrester, web strategy
David Meerman Scott
Viral marketing and online media
Rachel Happe
IDC analyst, enterprise 2.0
Paul Greenberg
CRM Guru
George Dearing
Information Week's Content Management Blog
2008 July
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